So I still think it’s worth narrowing down what’s happening, as described in the previous message. That should be really easy for it to keep track of.
#Mojave outlook spamsieve mac
The only thing actually changing is that the Mac is telling Exchange to move the message from one folder to another. It then ends up in neverland.Īll that syncing shouldn’t matter because it’s just other devices downloading the message from the server. Exchange then thinks the messages have been deleted but doesn’t see it in any of the deleted folders on any of the devices and thinks it was deleted off the deleted folder.
#Mojave outlook spamsieve android
I think what’s happening is when the emails get moved to InboxSpamSieve and my mac is syncing with Exchange, and at the same time my iPhone is syncing with Exchange, and my Android phone is also syncing with Exchange, some messages get lost.
This is the main time when the client/server will choose to immediately delete a message rather than marking it as deleted or moving it to the trash. Mail clients implement this feature by creating a local copy of the message and the deleting the original on the server. My hunch is that the message is being moved to a local folder on a device.
Do you have any Outlook rules besides the SpamSieve one(s)? Any other devices besides your iPhone? It’s possible that something is going wrong in #2 and Outlook is instead deciding to delete the messages (or the server is getting confused and doing that), although aside from the other post in this thread I’ve not heard of anything like this happening.Īnother idea is that maybe another rule in Outlook or another computer/device accessing the same mail account is doing something with the message after SpamSieve moves it back to the inbox. It never asks Outlook to delete messages.It only asks Outlook (via AppleScript) to move the messages to the inbox or to the Junk mailbox.SpamSieve does not access the mail server directly.We’ve purchased a block of licenses from you and I’d hate to have to stop using them. I’ve gotten in the habit of checking the recovered link daily… but my executives who are/want to use SS won’t put up with that. Happy to provide logging, configs, or poke or prod something to help find out what’s going on here. I’ve seen other posts where it’s being said that SS doesn’t delete, but something is happening in O365 with SpamSieve turned on (doesn’t happen when it’s off). Have to go into O365 outlook via browser, go to deleted items, then go into the “recover items deleted from this folder” link (it bypasses deleted folder completely) to find the message and restore it. Check Spam and Deleted folders, but not there either. Go in a little later to check it in my inbox and it’s missing (from internal senders who I later was confirmed was whitelisted in log). With SpamSieve turned on, I’ve occasionally seen notification on my locked phone that a new message comes in on outlook. Have O365 with SpamSieve configured per your instructs.
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